1.
Orientation
The world of business has been turned upside down and change seems to
be avalanching down upon our heads. In an effort to cope with all the
external and internal factors organizations are going through significant
changes, including transformation, downsizing, rightsizing, re-engineering,
flattening, and restructuring. In the highly stressful and turbulent
environment of the 21st century it is often difficult to create and
maintain an organization that motivates, enhances efficiency and delivers
peak performance. In order to survive it seems imperative that organizations
become learning entities that renews and transforms itself to meet the
challenges of tomorrow.
2. Why Organizational Development?
Organisational development can be defined as an emerging discipline
aimed at improving the effectiveness of organisations and its members
by means of systematically planned interventions. A truly effective
organisation is one in which both the organisation and the individual
can grow and develop. Such an environment can be termed ‘healthy’
– and organizational development is all about creating healthy
and effective environments.
The
following are some of the primary reasons why companies engage in organizational
development interventions.
To
improve competitive positioning. It is about surviving in a highly
competitive environment. Organizations realise that they would cease
to exist if they do not adapt & deal with the changes
To improve
performance. Without any interventions performance gradually declines
To keep
pace with the accelerated rate of innovation
To become
more flexible to adapt to the changing environment
To change
their corporate culture
To increase
productivity
To increase
responsiveness to clients
To increase
employee involvement and participation.
To increase
employee morale
To develop
new managerial skills and strategies
3.
Our Philosophy
DCT’s organizational development consultancy is based on the following
principles:
Organizational
behaviour/ performance can only be analysed in context of the business
environment in which it functions
Organizations
are in a dynamic state of flux – either upward or downward spiral
To keep
upward momentum needs constant effort
Three
components needed are intelligence, intent & energy
Traits of
successful organisations:
Fast-
more adaptive & responsive to innovation and change
Quality
conscious – a total commitment to quality
Employee
involvement – adding value through human resources
High
performance organisations do not just occur by change, they are designed.
Organisations are designed to get the results that they get
The
DCT Organizational Development Process
Need/Problem
Diagnostic Phase
Strategise: Action plans, strategies & techniques
Implementation: Self-renewal, monitoring & stabilizing
Impact assessment
Establishing a process of continuous improvement
The
DCT Organizational Development Model
The following sub-systems (parts) of organisational functioning need to
be considered:
Business
environment – systems approach
Business
Strategy – Vision, Mission, Goals, Business plan, Ext.
Structural
design: Formal design & structure of organisation. Usually depicted
by the organisational chart and includes division of work and patterns
of authority.
Organizational
Culture: Includes the network of social relationships and behavioural
patterns of members, such as norms, roles, communication, values,
beliefs, habitual patterns, way of doing, perceiving, general attitude
or outlook
Technical
component: Primary functions, activities and operations to produce
the outputs – practically what is done by the organization to
earn money – to survive
Managerial
component: Directing, coordinating and organising all activities towards
the basic mission (business strategy). Important in integrating the
different components
4.
Consultancy Services
DCT’s
Organization Development portfolio provides a variety of products and
services through which organisations can increase their effectiveness
and adapt and flourish in the changing business environment. Through our
consulting services organisations (1) become aware of the changing environmental
forces that they are confronted with, and (2) attain the necessary skills,
processes and techniques to successfully deal with these challenges.
Specific
aspects that can be addressed are as follows